TERMS & CONDITIONS

How can I order?

By Telephone

Telephone orders are always welcome and we can provide help and advise on sizes and give other information if necessary. Please telephone 01235 868175 or 07768878585 during our opening hours

An answer service is available outside of these hours.

By Fax

We have a 24hr fax line - 01235 868178

On-line

You can view our full range of products here on our website. Remember to visit the Clearance Bargains page for details of our current special offers.

Payment

Payments can be made by debit or credit card or via PayPal (you do not need a PayPal account to do this)

You are welcome to call us to place your order and pay by debit or credit card - 07768 878585

UK Delivery

We keep our postage and packaging charges to a minimum and only delivery within the UK. Please see the Shipping Rates page for full details.

Returns

Refunds will be made for any items returned in the original packaging (at customers own expense) which are unused and not damaged, within 14 days of receipt (this will not affect your statutory rights). Please pack carefully to avoid damage and please ensure that all goods are fully insured against loss or damage - proof of posting will not be accepted as proof of delivery. Within your return parcel please ensure that you include your full name and address together with confirmation of whether you require a refund or exchange.

Where exchange goods are required, these will be sent postage free (UK only).

PLEASE NOTE UNDERWEAR AND CUSTOM ITEMS ARE NON-RETURNABLE/REFUNDABLE

VAT

All prices are inclusive of VAT at the current rate of 20% where applicable. In the event of any VAT increase or decrease we will adjust prices accordingly.

VAT registration No. 533343761

Opening Hours

The office is open Monday to Friday 8:00am - 4:00pm

We are closed at weekends and Bank Holidays

Miscellaneous

Please note that while we make every effort to ensure that photographs and descriptions of our products are accurate, some details, such as colour, may not be a true representation. These terms and conditions do not affect consumer statutory rights. Errors and omissions excepted.